Frequently Asked Questions

Everything you need to know about your Stanley 1913 UK order.

How long does shipping take within the UK?

Standard UK delivery usually takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery if ordered before 2pm.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please ensure the product tags are still attached and the item is in resalable condition.

Are Stanley products dishwasher safe?

Most of our modern Quencher and Classic series are dishwasher safe. However, we recommend checking the base of your specific bottle or the product manual for care instructions to maintain the finish.

Do you offer a warranty on your products?

Yes, Stanley products are built for life. We offer a Built for Life™ limited lifetime warranty that covers manufacturing defects and thermal performance issues.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link from our courier partner to monitor your delivery status.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.